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F.A.Q. eBooks

 

1. On which devices can the eBooks be read?

2. What is the EPUB format?

3. How can I read the eBooks on my PC or Mac?

4. How can I put the eBooks on my eReader?

5. How can I read the eBooks on Apple iOS tablets and phones, included the iPad?

6. How can I read the eBooks on Android phones and tablets (smartphones)?

7. Can I read these eBooks on the Amazon Kindle?

8. What is DRM?, and does Gnostic Editions U.K. use it?

9. How can I buy an eBook in Gnostic Editions U.K.?

10. How do I download my eBook?

11. How soon after purchase will my eBook be available?

12. Are the purchase and the download of the eBook simultaneous?

13. How long will my eBook be available on My Account?

14. Can I share my eBook with someone else?

15. Can I buy an eBook and a print book together?

16. Can I buy an eBook as a gift for someone else?

17. Can I return an eBook?

18. What can I do if I have a question that is not answered here?

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1. On which devices can the eBooks be read?

You can immediately read the eBooks on your eReader, on your computer or laptop, or on your iPad or on another tablet. The combination between EPUB as a file format and DRM-free eBooks ensures that you are able to quickly and easily transfer your eBook across to your iPad, your eReader or your computer. (Information for specific device, see sections below)


2. What is the EPUB format?

EPUB stands for 'electronic publication', and is the industry standard format for reading eBooks.

EPUB is the most used format that displays the exact content that you would find in the physical book. It is used by the majority of eBook publishers and booksellers except Amazon.

The EPUB format is supported by most eBook readers, including Apple's iPad, iPhone, Android, Sonny, Nook and most other eBook readers. The EPUB format allows you to re-flow the text, adjust the font size and change the style and page size.

All eBooks in Gnostic Editions U.K. are supplied in this format.


3. How can I read the eBooks on my PC or Mac?

To read EPUB eBooks on your computer, you need software that supports the EPUB format, such as Adobe Digital Editions, which is available for free here:
(Opens in a new window).

for Macs --> http://helpx.adobe.com/digital-editions/kb/install-digital-editions-mac-os.html
for PCs --> http://www.adobe.com/products/digital-editions/download.html

Once Adobe Digital Editions is installed on your computer, you can download your eBook, and then double-click on it to open it.


4. How can I put the eBooks on my eReader?

There is a variety of ways to put your eBook on your eReader. It is generally performed by connecting your eReader to your computer with a USB cable, a process now commonly called 'sideloading'.

Please check with the device manufacturer for instructions on how to transfer an eBook to your device.  


5. How can I read the eBooks on Apple iOS tablets and phones, included the iPad?

If you have an Apple iOS tablet or phone, you can either download your eBook directly onto your computer and then transfer it to your device or access it directly from the device.

Option 1.

Download it directly to your computer and transfer it to your device

(Make sure that you have the free iBooks application installed on your device).

Once the eBook has been bought and downloaded to your computer, follow these steps:

1. Open iTunes on your computer.
2. Locate your eBook on your computer and use your mouse to drag and drop it into the 'Books' section of iTunes.
3. Connect your device to your computer and synchronize it with 'Books' in iTunes.
4. Open the iBooks application on your device and access your eBook.

Option 2.

Access directly from your device

If you want to access your eBook directly from your Apple iOS tablet or phone, then follow these steps:

(Make sure that you have the free iBooks application installed on your device).

Once your have bought your eBook, it will be available in your Account of Gnostic Editions U.K., click on the download link and the eBook will be automatically downloaded to your device.

When prompted, choose to open your eBook in the iBooks application.
        

                      

                                                                                                                                                          

6. How can I read the eBooks on Android phones and tablets (smartphones)?

If you have an Android phone or tablet you can either download your eBook directly onto to your computer and then transfer it to your device or access it directly from your device.

Option 1.

Download directly to your computer and transfer it to your device

You will need an Android eBook-reading application, such as AIKIDO.

Once you have bought and downloaded your eBook to your computer, refer to the user guide of AIKIDO or any other chosen application to import your eBook onto your device.

Option 2.

Access directly from your device, if you want to access your eBook directly from your Android phone or tablet (smartphone), then follow these steps:

1. Make sure that you have an Android eBook-reading application installed on your device, such as AIKIDO.
2. Once your have bought your eBook, it will be available in your Account of Gnostic Editions U.K., click on the download link and the eBook will be automatically downloaded to your device.
3. If you are prompted, click 'yes' or 'save'.
4. When prompted, chose to open your eBook using your Android eBook-reading application.


7. Can I read these eBooks on the Amazon Kindle?

In preparation.


8. What is DRM?, and does Gnostic Editions U.K. use it?

DRM stands for Digital Rights Management, and is a form of technology normally attached to eBooks which restricts and controls the transferring of the eBook accross electronic devices.

eBooks bought from Gnostic Editions U.K. do not have any technical or 'hard' DRM, but instead they have a form of social or 'watermarking' DRM. This means that each eBook is visibly and invisibly stamped with the name of the person that the eBook is licensed to and its date of purchase. This makes the eBook file traceable without creating problems for those who legally bought and own the product.

With social DRM, you can organize your eBook library in your computer or in any other personal device at your pleasure; even back up your eBook library, in case your device is lost or mislaid, your computer crashes, etc.

By the same token, you do not need to be online to read the eBooks. Once the download is complete, you can read your eBook offline.


9. How can I buy an eBook from Gnostic Editions U.K.?

  • First select the eBook title of your choice.
  • On the product page of the selected eBook click 'Add to Cart'.
  • View your cart to ensure that your order is correct and then click 'Go to Checkout'.
  • Once on the checkout page (a secure environment), complete the required personal details and confirm your order.
  • Once you click 'Continue', you will be taken to Your Account area where you can establish your payment options and finalize your purchase.

Once your payment has been authorized, you can access your purchased eBook by clicking on the download button on your Account area. In addition an email will be sent to you confirming your order.


10. How do I download my eBook?

It is a straightforward process. Once you have bought an eBook from Gnostic Editions U.K., it will appear in your 'My Account' area. You can then download it directly to your computer straight away, from where, if you wish, you can transfer it to an eReader, tablet, smartphone, etc. Alternatevely, in the case of tablets and smartphones, you can download it directly from your electronic device.


11. How soon after purchase will my eBook be available?

When you place your order we immediately begin to process your eBook to personalize it. This process takes between 3 and 7 minutes.

The download time also depends on the size of the eBook, the speed of your internet connexion and the electronic device you use.


12. Are the purchase and the download of the eBook simultaneous?

Not necesarily; purchasing and downloading are different processes. You can buy an eBook and download it later, from the same computer or from another computer or device you own.


13. How long will my eBook be available on My Account?

Once purchased, your eBook will be available for download for up to 30 days.


14. Can I share my eBook with someone else?

No, when you buy an eBook from us, this is for your own use only. The way that eBooks are sold works slightly different from a print book in that you buy the licence to read and own the product. When you buy an eBook from us, the product is licensed directly to you and is stamped visibly and invisibly with your details. If you want to buy a copy for a friend or relative, then you can buy a book as a gift, which allows the book to be licensed to the person you give the eBook to. For more information, please go to question No. 16: 'Can I buy an eBook as a gift for someone else?

By the same token, you cannot sell 'used' eBooks. Ownership is yours only and cannot be transferred.


15. Can I buy an eBook and a print book together?

Yes, you can buy both an eBook and a print book in the same transaction.


16. Can I buy an eBook as a gift for someone else?

(Section in preparation)


17. Can I return an eBook?

Digital products, including eBooks, do not have the right of return. Please make sure you check that you are ordering the correct eBook before completing your purchase.


18. What can I do if I have a question that is not answered here?

If you have questions not answered here, please
contact us.


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